How I manage product organisations — like a system.
Any system worth trusting ships its documentation: a readme for how to work with it, a playbook for how it runs. Hardware or software, the discipline is the same. I maintain both for the organisations I build.
My leadership pillars
Every product leader accumulates principles and habits over time. I write mine down — partly because explicit expectations are generous, partly because you can't debug what you can't inspect.
This is my operating system. Three modules. leadership-pillars.md — the four things underneath everything else. team.README — how I'm wired, and what you and I owe each other. growth-playbook.md — how I think about product success and build the organisation that delivers it.
Synthesis
Pattern recognition across domains, cultures, and disciplines. The cross-domain thinking that turns ambiguity into decisions.
executionStewardship
Building organisations and products that outlast me. Leaders who lead, teams that ship, cultures that compound.
ambitionResilience
Three cities, three full restarts. Composure under ambiguity isn't a personality trait — it's practiced.
curiosityEmpathy
Standing up for the people who haven't had someone stand up for them. High standards, genuine care, no contradiction.
Leadership · ⌘
How I lead
Who I am
Engineering roots, product career. I build systems that scale — products, teams, and cultures where people do the best work of their lives.
I've rebuilt from scratch three times — across three countries, three industries, three languages. That experience taught me that the ability to stay composed in ambiguity and keep building when the path is unclear is the most valuable capability a team can have.
How I'm wired
My mind naturally lives in "what's next?" — I see possibilities before they're fully built, and I genuinely believe the best work happens when people are having fun doing it. I process the world by doing. I'd much rather we fix a moving car than spend months planning a stationary one.
Every one of those traits costs me something:
- I move fast, and sometimes too fast — when I'm energised I can fill the room, reaching for solutions before anyone has had space to sit with the problem.
- The next possibility is always pulling at me, so I can shift direction before I've properly landed the last thing.
- I reframe too quickly. My instinct is to find the upside, which sometimes means moving past a problem instead of through it.
- Everything feels possible, so I say yes too often.
- When progress stalls I feel it physically, and that restlessness is not always useful to the people around me.
None of that is an excuse — it's an invitation. The best teams I've led named these in the moment, and I'd rather you did too.
The working relationship · ⌘
You & I
What I ask of you is exactly what I promise to give you. Every expectation below has a matching commitment — that symmetry is the whole point, and you should hold me to my half of it.
High standards, low ego
I want us to be the best at what we do. I don't care about being the "boss."
- Extreme ownership, zero judgment. I expect ownership-level thinking, but honest questions are always welcome.
- Real talk. I'll always tell you the truth, even when it's uncomfortable — and I expect the same in return.
- Human-first punctuality. I value your time. But if you're two minutes late, don't apologise — take a breath, refresh, and bring your best energy.
The trade, line by line
| What I expect from you | What I owe you in return |
|---|---|
| Own your seat. I provide direction and cover; you own the outcome. | I'll clear the path. My job is to unblock you and shield you from the noise. |
| Bring the real talk. Challenge my ideas — that's how we raise the bar together. | I'll be direct. You'll never have to wonder where you stand with me. |
| Navigate uncertainty. Don't wait for the fog to clear; break the problem down and start moving. | I'll invest in you. Coaching you to your next level is the job, not a favour. |
Collaboration cadence
| Meeting | Frequency | Purpose |
|---|---|---|
| 1:1s | Weekly | Your time. Well-being, growth, impact, blockers. |
| Growth Talks | Every 6 weeks | Long-term development. Feedback both ways. You set the agenda. |
| Chapter Sync | Weekly | Functional standup — showcase work, surface dependencies, sharpen craft. |
| Product Coffee | Biweekly | Casual check-in. Celebrate wins, share updates. |
| Mission Check-in | Biweekly | Mission team review: goals, metrics, blockers, health. |
| Weekly Update | Async | Written: reflections, top 3 priorities, where I need support. |
If a meeting isn't working, improve or eliminate it. Time is the scarcest resource — spend it with intention.
Your first 180 days
| Phase | Focus |
|---|---|
| 30 Days | Observe and absorb. Share how we operate compared to your past experience. Ship your first sprint. |
| 60 Days | Build a working model of the product, processes, and dynamics. Where are the biggest opportunities? |
| 90 Days | Identify 1–2 flagship initiatives to execute over the next 60 days. |
| 180 Days | Mutual feedback and a roadmap for your next phase of impact. |
Product · ∞
How I think
Capital and character
I view leadership through a dual lens: capital and character. Every initiative is an investment with an expected return, a time horizon, and kill criteria. But the human systems — trust, clarity, psychological safety — are what make those investments compound over time.
The 80/20 value engine
Deliver 80% of the value in 20–50% of the time. Not just speed — ruthless prioritisation. Moving fast matters, but moving fast on the right things matters more.
Roadmap as portfolio
I treat every roadmap as a portfolio — allocating effort like capital, with expected returns and hard trade-offs. When I evaluate a roadmap, I'm asking: What commercial lever does this move? What's the expected return and time horizon? What are we choosing not to do? How does this compound over time?
Strategy is a sacrifice
If nothing on the roadmap makes someone uncomfortable, it's a wishlist, not a strategy. Strategy is a set of choices — and choices mean something doesn't get done. Every PM should be able to articulate how their sprint impacts the company's commercial goals.
The IC instinct
I'm a builder. Analytics pipelines, event taxonomies, AI prototypes, experimentation infrastructure. I stay hands-on because it compounds: investment calls made with conviction, strategy grounded in the reality of building, and faster, more honest conversations with the teams doing the work.
Transformation · ∆
How I build teams
Mission-based teams
I architect organisations around outcome accountability, not function. A team is defined by the outcome it owns end to end — then staffed with whoever that outcome actually needs, which is rarely the same mix twice. Some missions need research and data more than they need a third engineer. Fixing the shape of the team before you know the problem is how functional silos get rebuilt under a new name. They ship outcomes, not features, and they hold the authority to decide inside their mission.
Developing leaders who lead without you
The test of a leader: does the organisation run when you leave the room? I've built teams that maintained full operational continuity during months of absence. Not because I'm not needed — but because I invested in leaders who don't need to check with me before making good decisions.
- Growth plans for every direct. Documented milestones, stretch assignments, 12-month trajectory.
- 1:1s as coaching, not therapy. Focused on strategic development, not operational problem-solving.
- Visible development. When someone on the team grows, it's framed as intentional development — not happy accident.
- Succession thinking. Always building the answer to "who takes this seat if I move on?"
The human engine
High-trust environments yield the highest commercial velocity. This isn't soft — it's structural. Teams are made of people, not roles. I look at team well-being as fuel for performance — not a nice-to-have.
How we win
Move fast — perfection is the enemy of learning. Deliver value early, iterate, and prove impact.
Have fun — seriously. The best products come from teams that enjoy building them.
Stay human — we are more than our Jira tickets. I care about what changed because we shipped, not what we shipped.
Every product leader develops an operating model. Mine is organised around four inputs that determine whether a product organisation succeeds: the talent you have, the strategy you pursue, the customer you serve, and the domain you operate in. Get those inputs right and most things follow.
Within those inputs, I've come to believe there are five dimensions of product leadership that cut across every context I've worked in. The dimensions persist. The systems underneath them flex.
The five dimensions
Insights
Most teams don't have an insights problem — they have a retrieval problem. Signal gets generated and then lost.
Bets
Strategy is mostly subtraction. Choosing what to do is the easy half; choosing what to drop is where most teams flinch. Strategy is a portfolio of bets, not a plan.
Outcomes
Shipping is not the outcome. Learning is. The job is to engineer execution so impact teaches you something — whether the bet won or lost.
Conviction
Teams move at the speed of belief. The job is to manage expectations honestly, create alignment without compression, and protect optimism when the work is hard.
Flow
A team's output is bounded by the friction in its system. Building the yard well — the cadence, the substrate, the human-and-agent workflow — is the highest-leverage work a leader does.
I run these dimensions through a personal agent — Aaka — that helps me operate at this level of intention consistently.
Refined over a decade of building product organisations, and written down so the people I work with can hold me to it.